Why do companies ask employees to come up with innovations and then work hard to block it? Gary Klein, author of Seeing What Others Don’t and countless other books on decision-making, shares his research with host Dawna Jones about the value insights bring to companies, and how companies block innovation and work against themselves.
You’ll learn:
What insights are and why they have such high value to business for innovation and solving wicked problems
How Six Sigma and stamping out errors stamps out innovation
Where insights come from and how you can recognize your insights
How chains of command filter out insights and why no one person should have the right to veto an idea
Why curiosity is better than counting errors and why celebrating being right is more effective than focusing on errors.
Gary Klein is a research psychologist famous for his work in pioneering the field of naturalistic decision-making. Among his books are Sources of Power and Intuition. In this interview we talk about his book, Seeing What Others Don't: The Remarkable Ways We Gain Insights. His keen observations and inquiry skills builds a bridge between theory and life. You will find Gary’s books online at Amazon and other retailers. His work is also included in Dawna’s Decision Making for Dummies.
Dawna Jones, host of the Insight to Action podcast, is an author and change innovator specializing in the deep dynamics of transformation at a human and organizational level. She blogs monthly for the Huffington Post Great Workplace Cultures; wrote Decision Making for Dummies and has contributed a chapter on the new purpose of business to Ervin Laszlo’s The Intelligence of the Cosmos being released in mid-October, 2017. You can find Dawna on Twitter EPDawna_Jones and on LinkedIn.
Intro music is provided by MarkRomeroMusic.com. Mark’s music is scientifically proven to restore coherence to the human body. (You feel better!)
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